With a dedicated team of highly trained support analyst, we are able to provide our customers with round-the-clock IT service desk support. Our meticulous adherence to service level agreement mean we establish answer times and first-time-fix rates can be compared to the best in the industry. We communicate and integrate seamlessly with in-house IT teams to efficiently triage each call.
In today’s business world delivering a service that gives a full range of assurance in regulatory or legal compliance is a vital part of our IT Shared Services success. SPHERE’s expertise is in proactively setting standards to monitor unprecedented breaches / threats to ensure the assurance we promise.
Uncover the latest intelligent and leading enterprise database systems to meet your business needs. SPHERE is synonymous with enterprise database systems, unbreakable data delivery and highly secure and resilient solutions for healthcare industry. Our database solutions are also highly competitive, and enterprise database systems come packed with features from hot backups to high-availability and extensive cloud services.
At SPHERE we have managed some of largest and most successful IT transformation programmes. Our intellectual capital, methods and tools help us deliver world-class IT Shared Services Support needs for healthcare service reducing risks complexity and improving efficiency is top of our priority.
Keeping your companies network and server up and running efficiently is our best kept secret. Our system is designed to enable the alignment of your business to maximise value. SPHERE has a backup solution that provides rapid backup and restoration of full systems and files making sure that antivirus policies are up to date, adhering to network security and control policies. Let us keep your systems running 24 hours a day, 7 days a week whilst you focus on your core business strategy.